Shipping Policy

We accept and ship orders worldwide and process payments in local currencies, but we have not yet activated Checkout for every country. If you can't Checkout an order, please contact us here, and we will look into why immediately.

Orders ship from Toronto, Canada.

If you don't receive an email (or text) with a tracking number from us within 5 days of placing your order, first check your email junk folder, then contact us here and we'll look into it for you.

USA

Tariffs:

As of August 22, 2026, our products are tariff free. This is subject to change without notice. Please note, tariffs are always the customer's responsibility.

Europe

Due to the EU's new GPSR Regulation that comes into effect on December 13, 2026 — we have no choice but to stop selling and shipping our products to the EU. The last day for shipments will be November 20, 2026.

Duty/Tax:

EU countries have a "De Minimis Value" which is the amount or value of an item or items that an individual can import into their country without having to pay duty or tax. You can search for your country's "De Minimis Value" at Zonos or search for the value of duty/tax that your country charges on items with the HS Tariff Code #9209.94. Please note, duty/tax is the customer's responsibility.

International

Duty/Tax:

Most countries have a "De Minimis Value" which is the amount or value of an item or items that an individual can import into their country without having to pay duty or tax. You can search for your country's "De Minimis Value" at Zonos or search for the value of duty/tax that your country charges on items with the HS Tariff Code #9209.94. Please note, duty/tax is the customer's responsibility.

Canada

Sales Tax:

HST 13% - Ontario
HST 15% - New Brunswick, Newfoundland and Labrador, Nova Scotia, and Prince Edward Island
GST 5% - Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Quebec, Yukon, and Saskatchewan

Last updated: September 27, 2026