Shipping Policy

We accept and process worldwide orders in local currencies, but we have not yet activated the Checkout for every single country. If you cannot Checkout an order because your country is not listed, please contact us here and we will add it immediately.

All orders ship from Toronto, Ontario, Canada.

If you have any questions or concerns, please feel free to contact us here before placing an order.

If you don't receive an email (or text) with a tracking number from us within 3 days of placing your order, first check your email junk folder, then contact us here and we'll look into it for you.

USA

2025:

With the current tariff situation between the USA and Canada, it is too early to know if the "De Minimis Value" (see below) has been aboloished or not, which would mean buying items under $800usd are still tariff free. Updates coming!

Duty/Tax:

The United States has a "De Minimis Value" of $800usd which means anything under that amount or value is not subject to duties and tax. Anything over is subject to duties and tax but thanks to USCMA (formerly NAFTA) our products are completely duty free! Please note, duty/tax would normally be the customer's responsibility.

EU/Europe

2025:

On December 13, 2024, with the launch of the EU's new (GPSR) General Product Safety Regulation, it has unfortunately become too costly and difficult for me to continue providing Axess' products to the wonderful people of the EU. So, after having done so for more than 25 years, it is with great sadness that I have had to stop. I will post updates on this page if/when I am able to resume.

Duty/Tax:

EU countries have a "De Minimis Value" which is the amount or value of an item or items that an individual can import into their country without having to pay duty or tax. You can search for your country's "De Minimis Value" at Zonos or search for the value of duty/tax that your country charges on items with the HS Tariff Code #9209940000. Please note, duty/tax is the customer's responsibility.

International

Duty/Tax:

Most countries have a "De Minimis Value" which is the amount or value of an item or items that an individual can import into their country without having to pay duty or tax. You can search for your country's "De Minimis Value" at Zonos or search for the value of duty/tax that your country charges on items with the HS Tariff Code #9209940000. Please note, duty/tax is the customer's responsibility.

Canada

Duty/Tax:

HST 13% - Ontario
HST 15% - New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island
GST 5% - Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Quebec, Yukon, and Saskatchewan

Shipping methods and services are subject to change without notice.

Last updated: February 2, 2025